Terms of service
These Terms of Service govern your use of the Bellascena website and any purchases made through it. By accessing the website, creating an account, or placing an order, you agree to follow these Terms and the policies referenced below. If you do not agree with these Terms, please do not use the website or place an order.
Bellascena may update these Terms from time to time. Changes will apply to website use and orders placed after the updated version becomes effective. The version in effect when an order is accepted will generally continue to apply to that order, unless a change is required by law or agreed with you.
1. Website Use
You may use this website only for lawful purposes and in accordance with these Terms. You must be at least 18 years old, or use the website with the involvement of a parent or legal guardian where permitted.
You may not use the website to commit fraud, violate applicable laws, interfere with website operations, gain unauthorized access, collect information belonging to other users, or distribute viruses, malware, spyware, harmful scripts, or other malicious material.
We may restrict or terminate access when reasonably necessary to protect the website, our customers, transactions, systems, or business operations.
2. Orders and Acceptance
Submitting an order is a request to purchase the products included in that order. An order confirmation confirms that we received your request but does not necessarily mean that the order has been accepted.
An order becomes accepted when we expressly confirm acceptance or send a shipping confirmation. Before acceptance, we may decline an order because of product availability, payment authorization issues, suspected fraud, delivery restrictions, pricing issues, or other legitimate reasons.
If payment was received for an order that we do not accept, the amount paid will be returned to the original payment method.
3. Product Information and Pricing
We make reasonable efforts to present product descriptions, images, sizes, colors, materials, prices, availability, and other information clearly and accurately. Product appearance may vary slightly because of screen settings, lighting, photography, or device displays.
Prices, promotions, availability, and product information may change before an order is accepted. If an obvious pricing or product information issue affects an order that has not yet been accepted, we may contact you with the available options, which may include proceeding with the updated information or cancelling the order.
Once an order has been accepted, we will not increase the agreed price unless required by law or expressly agreed with you.
4. Billing and Account Information
You are responsible for providing current and complete information needed to process and deliver your order, including your name, email address, billing address, shipping address, and payment information.
If information you provide prevents an order from being processed or delivered, we may contact you using the details supplied with the order. This does not limit any rights or responsibilities that apply under U.S. law.
5. Payments
Payments may be processed through authorized third-party payment providers. Bellascena does not retain complete payment card numbers or CVV security codes. Payment providers may process sensitive payment information through their own secure systems.
We may receive transaction information necessary to confirm and manage an order, such as payment status, payment method, billing details, transaction references, or limited card information.
6. Returns and Refunds
Returns, refunds, and eligible replacements are handled according to our Return & Refund Policy. Nothing in these Terms removes rights that cannot legally be waived under applicable U.S. consumer protection laws.
7. Intellectual Property
Unless otherwise stated, the content available on this website, including text, photographs, graphics, logos, product descriptions, page layouts, and website features, belongs to Bellascena or is used with permission.
You may not copy, reproduce, modify, distribute, publish, scrape, sell, or commercially exploit website content without prior written permission. Limited personal use of the website and its content is permitted only for shopping and other legitimate use of the website.
8. Reviews and Submissions
If you submit a review, comment, photograph, feedback, or other content, you retain ownership of your original material. By submitting it, you grant Bellascena a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, distribute, and use the submission in connection with the website, products, and services.
Submissions must reflect your genuine experience and must not contain unlawful, fraudulent, threatening, defamatory, discriminatory, obscene, misleading, or infringing material. You must not impersonate another person or submit content containing another person's private information without appropriate permission.
We may remove or decline content that violates these Terms or applicable law. A review will not be removed solely because it expresses a negative opinion.
9. Third-Party Services and Links
The website may use third-party services or contain links to independently operated websites. These services may have their own terms and privacy practices. Bellascena does not control independent third-party websites and is not responsible for their content, availability, security, or policies.
Third-party payment, shipping, technology, and other service providers may support transactions or website operations on our behalf. Their involvement does not change the terms applicable to your purchase with Bellascena.
10. Prohibited Activities
You may not use the website to interfere with its operation, bypass security measures, access accounts without authorization, scrape or harvest data, conduct automated purchasing, distribute malicious code, engage in phishing or impersonation, manipulate transactions, or otherwise misuse the website.
We may take reasonable action when prohibited activity is identified or suspected, including restricting or terminating access where permitted by law.
11. Website Availability and Liability
We work to keep the website available and functioning properly, but temporary interruptions may occur because of maintenance, technical problems, security matters, or circumstances outside our reasonable control.
Products purchased through the website are subject to applicable warranties, consumer protections, product safety requirements, and other rights provided by U.S. law.
To the maximum extent permitted by law, Bellascena will not be liable for indirect, incidental, special, or consequential losses that were not reasonably foreseeable when an order was accepted. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, certain personal injuries, or mandatory consumer rights.
12. Governing Law
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules, except where applicable law requires otherwise.
If you are a consumer, nothing in this section removes mandatory rights or protections available to you under applicable U.S. federal or state law.
13. Changes to These Terms
The current version of these Terms will be available on this page. We may revise them when necessary to reflect changes to our website, services, legal requirements, security practices, or business operations.
Changes will not retroactively alter rights associated with an accepted order unless permitted or required by law.
14. Force Majeure
Bellascena will not be responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government actions, labor disputes, widespread outages, supply interruptions, or failures affecting essential third-party infrastructure.
When such an event affects an order, we will take reasonable steps to resume service and provide any notices, cancellation options, refunds, or other remedies required by applicable law.
15. Contact
If you have questions about these Terms, your order, or any policy referenced here, please contact Bellascena through the customer support information provided on our website.
These Terms should be read together with our Shipping Policy, Refund Policy, Payment Policy, and Privacy Policy.
Need Help?
Contact Details
Email: support@bellascena.com
Phone: +1 302 579 5377
Customer Service
Support Hours: Monday to Friday, 9 am – 5 pm (EST)
We aim to respond within 24 hours.
Business
Store Name: Bellascena
Address:
233 5th Ave S
Greybull WY 82426
United States