Payment Policy
Introduction
Bellascena offers several payment options at checkout. This Payment Policy explains how payments are processed, how payment issues are handled, and how payment information is protected.
By completing an order through our website, you agree to this Payment Policy, subject to any rights that apply under the consumer protection laws in your location.
Accepted Payment Methods
You can pay for your order using any payment method available at checkout.
We currently accept:
- American Express
- Apple Pay
- Diners Club International
- Discover
- Google Pay
- Mastercard
- PayPal
- Visa
- Shop Pay
Available payment options may depend on your location, device, currency, order value, payment provider, and applicable security checks.
We do not accept cash, cash on delivery, checks, money orders, banknotes sent by mail, or cryptocurrency.
Payment Processing
When you place an order, your selected payment provider may authorize and charge the full amount shown at checkout unless a different process is displayed.
After payment is completed, you will receive an automatic order confirmation by email. This confirms that we have received your order, but does not by itself mean that the order has been accepted.
Order acceptance and contract formation are governed by our Terms of Service.
If a payment is declined, rejected, reversed, expired, flagged for review, or otherwise not completed, we may be unable to process or accept the order.
If payment has been received for an order that we do not accept, the amount paid will be returned to the original payment method.
Pricing and Charges
The total shown at checkout is the amount charged by Bellascena for your order.
We do not add hidden service fees, payment processing fees, or card surcharges that are not shown before you complete your purchase.
Please review the product prices, discounts, shipping costs, currency, and final order total before submitting your order.
If we identify an obvious error in a price, promotion, product availability, or checkout information before an order has been accepted, we may contact you with the corrected details. You may then choose whether to continue or cancel the order.
Once an order has been accepted, we will not increase the agreed price or make a material change because of an error unless required or permitted by applicable law or agreed with you.
If an affected order is cancelled after payment has been received, the amount paid will be refunded to the original payment method.
Currency and International Payments
Your payment is processed in the currency displayed at checkout.
Your bank, card issuer, or payment provider may apply charges related to currency conversion, foreign transactions, exchange rates, or similar services.
These charges are determined by your financial institution or payment provider and are not collected by Bellascena.
Billing Information
When placing an order, you are responsible for providing complete and up-to-date billing information.
If the billing details cannot be verified or do not meet the requirements of the payment provider, your payment may be declined or your order may be delayed, cancelled, or reviewed before acceptance.
Bellascena is not responsible for payment delays or failed orders caused directly by billing information supplied by the customer where the issue could not reasonably be prevented or resolved by us.
Nothing in this section limits any rights or responsibilities that cannot be excluded under applicable law.
Payment Authorization and Verification
Some payments may be subject to additional authorization or security checks before an order is accepted.
Where reasonably necessary, we may ask for additional information to verify an order, billing details, customer information, or the payment method being used.
If requested information cannot be provided or verified, or if there are legitimate security concerns, we may decline or cancel the order before acceptance.
We may also review, limit, or decline an order where there are reasonable concerns involving unauthorized payment use, fraud, abuse, payment risk, or suspicious activity.
Failed Payments and Authorization Holds
If a payment does not go through during checkout, the order may not be completed.
Your bank or payment provider may sometimes place a temporary authorization hold even when a payment attempt fails. These holds are controlled by the relevant provider and are released according to their procedures.
If you believe you have been charged twice or see a charge that does not match your order, please contact us at support@bellascena.com.
We will review the details and assist where we reasonably can.
Chargebacks and Payment Disputes
If you have a problem with a payment or charge, we ask that you contact us first so we have an opportunity to review the issue.
If a chargeback or payment dispute is opened, Bellascena may provide relevant order, payment, delivery, tracking, refund, communication, and policy information to the bank, card issuer, payment provider, or other financial institution handling the dispute.
Where permitted by law, repeated fraudulent claims, payment misuse, abusive disputes, or suspected fraud may result in an order being cancelled or future orders being declined.
Payment Data Security
Payments are processed through secure payment systems and authorized payment service providers.
Bellascena does not store full payment card numbers or CVV security codes. Sensitive payment details are submitted directly to the relevant payment service provider for processing.
You are responsible for keeping your device, browser, network connection, and account login details secure when making a purchase.
Policy Updates
We may update this Payment Policy when our payment processes, providers, business operations, or legal requirements change.
The version published on our website when you place an order will generally apply to that purchase, unless applicable law requires otherwise.
Need Help?
Contact Details
Email: support@bellascena.com
Phone: +1 302 579 5377
Customer Service
Support Hours: Monday to Friday, 9 am – 5 pm (EST)
We aim to respond within 24 hours.
Business
Store Name: Bellascena
Address:
233 5th Ave S
Greybull WY 82426
United States